Business Daily | by John Mutua
The communications regulator has placed two mobile operators under watch for violating quality of telecoms services on their networks
The Communications Authority (CA) said Airtel and Telkom Kenya failed to meet the minimum 80 per cent threshold on quality of calls across 33 counties in the year ended June 2020.
Telkom Kenya scored an average mark of 73 per cent while Airtel had 52 per cent in the survey conducted last year. Safaricom scored an overall mark of 92 percent in the survey…
