Business Daily | by Peter Mburu
Kenya Airways (KQ) was forced to refund a passenger more than Sh400,000, for a botched trip after the airline overbooked a flight from Kigali, Rwanda to Nairobi.
The Competition Authority of Kenya (CAK), in a statement, said it found the national carrier culpable of unconscionable conduct and misleading representations and ordered it to refund the money incurred on a ticket.
CAK said it carried out investigations after a Mr Christopher filed a complaint about an incident that occurred on February 23, 2018…
