Home Business Safaricom protests over Sh19bn free M-Pesa loss

Safaricom protests over Sh19bn free M-Pesa loss

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[Source: Business Daily, by Victor Juma]

Safaricom has criticised the Central Bank of Kenya (CBK) for extending the period for free M-Pesa transactions without consulting it, saying it will lose Sh19 billion worth of revenue by the end of the year from the fee waivers.

The telecoms operator’s outgoing chairman, Nicholas Ng’ang’a, Thursday told shareholders at the company’s virtual annual general meeting that the company has suffered from unilateral decisions made by regulators.

Mr Ng’ang’a did not mention the specific regulators, but the context of his speech points to…

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