The Standard | by Standard Reporter
Absa Bank has said it will invest more than Sh1.6 billion in technology to enhance service delivery.
Speaking during a media briefing at the bank’s Queensway branch in Nairobi yesterday, Absa Managing Director Jeremy Awori said delivering a differentiated customer experience remains at the core of the bank’s growth, transformation and returns strategy.
“In the next year, we will be rolling out over 60 different technology projects, all aimed at transforming our customer experience,” said Awori…
