Kenya Power hides token pricing from prepaid users

kenya power, electricity bills, electricity costs, electricity supply


Business Daily | by Edwin Okoth


Kenya Power has stopped providing pre-paid consumers with a breakdown of their electricity bills, denying households an opportunity to interrogate their payment statement.

Consumers now receive payment statements via their phones showing costs and units purchased and lumps together other charges like the monthly variable items like fuel and foreign exchange adjustments expenses.

This makes it difficult for consumers to establish whether the costing on their bills matches the unit prices for various items like tax, regulatory levies and other surcharges with data published monthly…

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