Safaricom rethinks lowering M-Pesa fees as waivers persist



Kenyan Wall Street | by Jackson Okoth


Mobile operator Safaricom is said to be toying with the idea of lowering transaction charges across all bands on its M-Pesa mobile cash transfer platform.

The plot is to retain the more than 27 Million subscribers on this platform and to cushion the operators from further losses occasioned by the fees waiver for amounts of less than KSh 1,000.

While announcing its 2020/21 half-year earnings, the firm’s Chief Executive Peter Ndegwa said Safaricom reported revenue losses on its M-PESA business…

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