Opinion: How digital technology can help firm shape operations – Dambisa Moyo

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Business Daily | by Dambisa Moyo


It is no secret that rapid digitisation is upending company’s’ operations, systems and entire business models.

Whether firms can both manage the risks and also reap the massive rewards that digital technologies can deliver depends significantly on the actions they take in five key areas.

First, digitisation should enable managers to allocate a company’s capital and labour better – in real time. Efficient organisations regularly review and upgrade their operations in at least three ways: streamlining existing processes, adopting best practices from outside their firms and identifying the most productive use of their assets. Digital technology can enhance all of these activities…

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